How to find out CA Service Desk manager version?

Here are several ways to find out which version of CA Service Desk Manager is installed.
1. Web Interface. Login to the ServiceDesk Web Interface -> Select Help Menu -> About. This will display the ServiceDesk Build version.
Release: 17.3
Version: 'hyd-368'

2. Version File. From ServiceDesk Server, open the "version" file located under $NX_ROOT/pdmconf folder. Example:
Version 17.3 ( hyd-368 2020-03-20T21:16:19 )

3. GENLEVEL File. From ServiceDesk Server, Open the GENLEVEL file located under the $NX_ROOT/ folder. Example:
17017023G900

4. .HIS File. From ServiceDesk Server, Open the GENLEVEL file located under the $NX_ROOT/ folder.  .HIS file. Example:
RELEASE=17.1
GENLEVEL=0000