Could not attach Document

Error message while attaching document on Unicenter Service Desk r11

'Unable to connect to ‘http://hostname:8080/Caisd/UploadServlet’.
Please make sure that the servlet path is correct, and that Tomcat is up and running.
Woul you like to retry?

Resolution:

Check wheter the tomcat is running by run “pdm_tomcat_nxd –c status” on command prompt.
If the tomcat running it should say something like this: “The Tomcat application container was started on Wed Nov 07 08:52:42 PST 2007”
If the message is something like this:

“The Tomcat application container was stopped on Wed Nov 07 09:09:05 PST 2007” or “The Tomcat application container appears to be down at this time”

It’s mean the Tomcat was stopped or down. Startup the Tomcat by running this command:

“pdm_tomcat_nxd –c start”

It’s take sometime for Tomcat to startup (for about 3 minutes). Check Tomcat status again.
If the Tomcat still could not be start, check out Tomcat log file on “C:\Program Files\CA\Service Desk\log\pdm_tomcat.log” to find errors.

Or you can to reconfigure Unicenter Service Desk by running “pdm_configure” from the command prompt. If it still failed, try to reconfigure by select to use “Tomcat server only” as web server. Check Tomcat status, if it already start, try to reconfigure using “Tomcat and IIS http Server (default)”

Test to attach document.

How to turn off Security Center alerts

1. Click Start and then click Control Panel.
2. Double-click Security Center.
3. In the Security Center, under Resources, click Change the way Security Center alerts me.
4. In the Alert Settings dialog box, clear the Firewall, Automatic Updates, or Virus Protection check boxes, and then click OK.

IE 7 opening to Run Once page

You've got error while IE 7 opening to Run Once page  http://runonce.msn.com/runonce2.aspx

Resolution:
Edit this following registry:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceHasShown
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\RunOnceComplete
changed their value to "1".
or created them both if you couldn't find it (Right click where they should be, new DWORD) and changed their value to "1".

The Open Procedure for service "ASP.NET is Failed

Error messages:

The Open Procedure for service "ASP.NET_1.0.3705.6060" in DLL "C:\WINNT\Microsoft.NET\Framework\v1.0.3705\aspnet_isapi.dll" failed. Performance data for this service will not be available. The Status code returned is the first DWORD in the attached data.

Resolution:
Try to rebuild your Performance Counter Library values.

http://support.microsoft.com/kb/300956

Direct3D functionality not available

Problem:
You’ve got note below when run Dxdiag

“Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer”

Solution:
<![if !supportLists]>1.<![endif]>goto the settings tab of display properties
<![if !supportLists]>2.<![endif]>click advanced
<![if !supportLists]>3.<![endif]>click on the troubleshoot tab and turn hardware acceleration to “Full”
<![if !supportLists]>4.<![endif]>Recheck with Dxdiag