Setup could not find a file on the specified path or disk

Error Message

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Unicenter Service Desk
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Setup could not find a file on the specified path or disk.
Please check that the proper disk is inserted or specify a new path.
Unable to locate file D:\Source\USD_r11.2_Server\winsrvr.nt\disk1\Unicenter Service Desk.msi.

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Retry Cancel
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I’ve got that error message although the file is there. I’ve got that error when I want to modify component (add feature/remove). When I click Cancel, I’ve got this following error:


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Unicenter Service Desk Error
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Error 1706.No valid source could be found for product Unicenter Service Desk. The Windows Installer cannot continue.

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OK
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Feature transfer error
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Error: -1603 Fatal error during installation.
Consult Windows Installer Help (Msi.chm) or MSDN for more information.

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OK
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Possible Cause

• Registry is corrupt
• The installation source file is corrupt
• Windows could not find original installation source

Resolution

• Use Windows Installer CleanUp utility to fix the problem.
• Provide new installation source file to the path.
• Check this following registry, and make sure it direct to correct path:

Per-user unmanaged installations:

• HKCU\Software\Microsoft\Installer\Products\\SourceList\Media

Per-user managed installations:

• HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\\Installer\Products\\SourceList\Media

Per-machine installations:

• HKLM\Software\Classes\Installer\Products\\SourceList\Media
• HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall